OLD SPIKE is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
OLD SPIKE may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy is effective from 23rd November 2016.
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers.
What we do with the information we gather
We require this information to understand your needs and provide you with the best service possible and for the following purposes:
- internal record keeping
- improving our products and services
- keep you updated on new products, special offers or other information which we think you may find interesting
- market research purposes (we may contact you by email, phone, fax or mail)
- to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
What are cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets us know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
The following cookies are used on OLD SPIKE
OLD SPIKE uses 'analytics' cookies to help us make our website better for those who visit it regularly. They help us work out what users like and don't like, as well as ways we can improve the website and its content.
Cookies are used for a variety of other reasons, for example, to safeguard your privacy when browsing the site. Please note that our cookies do not store your personal information, such as your name, address, telephone or email.
Read more about them at http://www.allaboutcookies.org/privacy-concerns/.
It is possible to opt out of having your anonymised browsing activity within websites recorded by analytics cookies. OLD SPIKE uses Google Analytics and you can opt out of their cookies by clicking on the following link https://tools.google.com/dlpage/gaoptout. Please note, this will take you to the relevant third party's website and generate a ‘no thanks' cookie, which will stop any further cookies being set by third parties.
Don't forget that, by not allowing analytics cookies, this stops us from being able to learn what people like or don't like about our website. Your activity on the website would therefore not be taken into account when we look at ways to improve it.
Third party and flash cookies
The most common types of cookies are HTTP cookies. You can control these using the process described above, in the “How to manage cookies” section of this policy. As well as HTTP cookies, there are other technologies that work in a similar way to cookies called LSOs. Please note that, at the time of writing this policy, OLD SPIKE does not use any LSOs.
If you want to stop websites from placing cookies on your computer, it is possible to make changes in the options of your web browser. You should note however, by doing this some functions of the Crest Nicholson websites may not work correctly.
To help find the correct options we've linked to the online guides below for the most up to date and popular browsers available:
Alternatively, to find out how more please refer to individual browser documentation or help files.